Terms & Conditions

Welcome to Balaji Courier & Cargo . By accessing or using our website and services, you agree to comply with and be bound by the following Terms & Conditions.

Terms of Use
  • The content on this website is provided for general information and service purposes only and may be updated or changed without prior notice.
  • We strive to ensure accuracy but do not guarantee the completeness, reliability, or suitability of the information available.
  • Your use of any information or services on this website is entirely at your own risk.
  • All materials on this website, including design, layout, content, and graphics, are owned or licensed by Balaji Courier & Cargo and are protected by copyright laws. Unauthorized use may result in legal action.
  • This website may include links to third-party websites for convenience. We do not endorse or take responsibility for their content.
  • Your use of this website is governed by the laws of India.
GST & Billing Terms
  • All services are subject to applicable GST (Goods and Services Tax) as per Indian government regulations. GST will be charged additionally unless otherwise specified.
  • A valid GST invoice will be issued for every transaction. Customers must provide accurate billing details, including GSTIN (if applicable).
  • Full payment is required before or at the time of shipment unless a prior credit agreement exists. Delayed payments may result in service interruption or additional charges.
Shipping Policy
  • Balaji Courier & Cargo provides domestic and international courier and logistics services.
  • Estimated delivery timelines are shared at the time of booking; however, they are not guaranteed and may vary due to external factors.
  • Shipping charges are calculated based on weight, dimensions, destination, and service type.
  • Customers must provide accurate address and contact details to ensure successful delivery.
  • Any additional charges such as customs duties, taxes, or handling charges (for international shipments) will be borne by the customer.
  • we reserve the right to refuse shipment of prohibited or restricted items as per government regulations.
  • Tracking details will be provided where applicable.
Cancellation Policy
  • Orders can be cancelled before dispatch without any charges.
  • Once the shipment is picked up or dispatched, cancellation is not allowed.
  • A pickup or processing fee may apply if cancellation is requested after scheduling.
  • Refunds (if applicable) will be processed within 5–7 working days.
Return Policy
  • Return shipments are processed only if requested at the time of booking or agreed separately.
  • Return charges will be borne by the customer unless otherwise specified.
  • We are not responsible for delays in return shipments due to unforeseen circumstances.
  • Any damage or loss must be reported within 24–48 hours of delivery with proper proof.
  • Returns are subject to service availability and applicable charges.
Liability Disclaimer
  • Balaji Courier & Cargo is not responsible for delays caused by natural disasters, weather conditions, strikes, customs clearance, or other unforeseen events.
  • We are not liable for loss or damage unless explicitly covered under declared value or insurance (if applicable).
  • Liability, if any, will be limited as per company policy and applicable laws.
Contacting Us

For any queries or support, please contact:
Arvind Sarraf: 8448691563
Email: info@Balajicourier.com

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